AI Agent

CAPTURE

Charge Capture Intelligence

CAPTURE scans every encounter to identify billable services that slip through manual charge capture processes. From supplies and injections to diagnostic tests and procedures, CAPTURE ensures nothing is left unbilled, typically recovering 10-15% in previously missed charges.

CAPTURE visualization
15%
More Charges Captured
15%
More Charges Captured
$47
Avg. Recovery Per Visit
98.5%
Capture Accuracy
24hrs
Review Turnaround

Key Capabilities

Advanced features designed to maximize your revenue recovery and operational efficiency.

Comprehensive Encounter Scanning

CAPTURE analyzes clinical documentation, orders, and results to identify all billable services performed during each encounter.

Supply & Material Tracking

Automatically identifies billable supplies, materials, and equipment used during procedures that are commonly missed in manual processes.

Injection & Administration Fees

Ensures all drug administration fees, injection codes, and related services are captured alongside medication charges.

Diagnostic Test Reconciliation

Cross-references ordered tests with billed charges to identify diagnostic services that were performed but not charged.

Procedure Unbundling Analysis

Identifies opportunities for appropriate separate billing of distinct procedures while maintaining compliance.

Revenue Leakage Alerts

Real-time alerts when patterns of missed charges are detected, enabling immediate process corrections.

How CAPTURE Works

A step-by-step look at how our AI agent processes and optimizes your revenue cycle.

1

Multi-Source Data Collection

CAPTURE aggregates data from multiple sources including EHR documentation, lab interfaces, imaging systems, and inventory management. This comprehensive view ensures no billable service is overlooked.

2

Service Identification

Advanced pattern recognition identifies all services documented or performed during the encounter. The AI understands clinical workflows and knows which services typically accompany specific chief complaints.

3

Charge Comparison

Identified services are compared against charges already captured in the billing system. Any discrepancies are flagged for review, with detailed documentation of the missed service.

4

Compliance Verification

Before recommending additional charges, CAPTURE verifies medical necessity, documentation support, and payer-specific billing rules to ensure compliance.

5

Prioritized Worklist

Missed charges are presented to billing staff in a prioritized worklist, ranked by dollar value and confidence level. Staff can review supporting documentation and add charges with a single click.

6

Process Improvement Insights

CAPTURE identifies systematic charge capture failures and provides actionable insights to improve front-end processes, reducing future leakage.

System Architecture

Technical Specifications

Enterprise-grade capabilities built for scale and compliance.

Data Integration

  • EHR/PM system integration (20+ platforms)
  • Lab information system connectivity
  • Imaging/PACS system integration
  • Inventory management system links

Recognition Engine

  • ML-based service identification
  • Clinical workflow pattern matching
  • Supply and material recognition
  • Procedure component analysis

Charge Database

  • Complete CPT/HCPCS code mapping
  • Supply and material charge master
  • Payer-specific fee schedules
  • Facility-specific charge rules

Compliance Framework

  • Medical necessity validation
  • Bundling/unbundling rules
  • Modifier requirement checks
  • Documentation sufficiency scoring

Workflow Tools

  • Prioritized review worklists
  • One-click charge addition
  • Batch processing capability
  • Mobile review interface

Analytics

  • Charge capture rate tracking
  • Revenue leakage dashboards
  • Provider-level performance
  • Trend analysis and forecasting

Case Study

Real results from urgent care centers using CAPTURE.

Independent Urgent Care Recovers $180K in Missed Charges Annually

The Challenge

A busy single-location urgent care in Colorado was processing 150+ patients daily with a lean staff. Their charge capture process relied on providers selecting charges from a dropdown menu during documentation. An internal review revealed they were consistently missing billable supplies, injection fees, and diagnostic services—an estimated 12% revenue leakage.

The Solution

CAPTURE was deployed with integration to their Experity EHR and lab interface. The system began scanning all encounters within 24 hours of service, identifying missed charges and presenting them to billing staff for review. Within the first month, CAPTURE identified over $15,000 in recoverable charges.

"We had no idea how much revenue was walking out the door. CAPTURE found charges we didn't even know we were missing—supplies, injection fees, you name it. It's like having an extra billing person who never misses anything."
— Jennifer Walsh, Practice Manager, Peak Urgent Care

Results

$180K
Annual Recovered Revenue
+$38
Charges Captured Per Visit
+67%
Injection Fee Capture Rate
+89%
Supply Charge Recovery

Ready to Deploy CAPTURE?

See how CAPTURE can transform your revenue cycle with a personalized demo. Launch in under 6 weeks with full EHR integration.